Know Your Voters: A Guide to L2 ConstituentMapping and HaystaqDNA

Watch our demo to learn everything your office needs to know about our voter data offering.

October 9, 2019

Thanks to everyone who joined our demo on L2 ConstituentMapping and HaystaqDNA. If you or the rest of your office missed it, don’t worry! You can watch the recording of the webinar and read on for more highlights of our voter data offering.

What to Expect Before Your First Telephone Town Hall

What your office needs to do before, during, and after your first telephone town hall event.

September 17, 2019

So, you're holding your first telephone town hall. Whether it's to announce new legislation or to react to a national event, this interaction may be the only opportunity you have to reach certain constituents in your district who may not be able to make it to your in-person events. Like most outreach, a telephone town hall is what you make of it. There's a lot of opportunity to meaningfully engage with your constituents before, during, and after the event. In honor of our reception with Broadnet last week, we thought we'd go through everything you need to know about holding your first telephone town hall.

Press Releases in Office 365: What Your Office Needs to Know

Can't send mass mailers with Office 365? IQ can help!

September 13, 2019

Many offices rely on Microsoft Outlook to send press releases and other targeted outreach. However, with the recent migration to Office 365, Outlook limits the number of recipients for mass mailers to 500 contacts, making it impossible for some offices to send outreach to their lists. If your office is experiencing this problem, IQ is here to help! With the capability to send to an unlimited number of contacts, allow you to easily update lists, import new data, and view outreach analytics with ease, IQ is the perfect tool to manage the mass mailings that Congressional offices send on a regular basis.

Understanding the Constituent Journey with Google Analytics

How to optimize your site to better serve your constituents.

September 12, 2019

Thanks to everyone who joined us for our webinar yesterday on “Understanding the Constituent Journey with Google Analytics”! You can view an outline of Michael Gaines' presentation here. For those of you who weren’t able to join us, here are some quick highlights. If you manage your office’s website, chances are you’re familiar with analytics tools, such as Google Analytics, that monitor and record web traffic to your site. However, how many visitors you have is just the tip of the iceberg when it comes to website analytics. Read on to find out more about gaining insights into your constituents and how to apply that insight to your website.

Digitize Your Office's Paper Forms with IQ

How IQ helps you digitize print-only forms into encrypted webforms.

August 22, 2019

Although we live in a digital age, a lot of government work is being conducted as it always has been: on paper. While paper forms may be familiar and comfortable, they’re certainly not the most efficient option for your constituents or your staff. Whether you’re dealing with academy nominations or D.C. tour requests, digitizing your office’s paper forms with IQ will streamline the process and decrease turnaround times for your office.

5 Things IQ Can Do Besides Mail (Part 2)

Here are 5 examples of the ways IQ is meeting the needs of government offices and agencies across the country.

July 31, 2019

As the leading CRM in the pubic sector, IQ is an extremely flexible tool designed to fit the needs of a variety of government entities. On Capitol Hill, where we serve 65% of the U.S. Congress, IQ is widely known for its use as a correspondence management tool–storing, processing, and responding to countless of pieces of incoming mail from constituents daily. However, IQ also has a large footprint beyond Congress, currently being leveraged across the country in 50% of U.S. Governors' offices and more than 100 federal, state, and local government agencies. Serving this diverse clientele has allowed us to grow from a simple CRM to a comprehensive digital solution that can be customized to fit any organization's individual needs. Here are five examples of how IQ is meeting the needs of other offices or agencies and new ways it may be able to serve yours as well. (Click here to read part one of this blog series.)
Leidos DSI is excited to announce that Intranet Quorum (IQ), our CRM designed specifically for government users, is now available as a FedRAMP authorized Software as a Service (SaaS) application. Throughout the verification process, our team of developers have worked together with our sponsoring agency, a Third Party Assessment Organization (3PAO), and the FedRAMP PMO at the General Services Administration (GSA) to authorize our cloud services. After months of rigorous security checks, the IQ FedCloud offering is now FedRAMP authorized at every level – from infrastructure to application – offering agency customers the security they require in an easily implemented, fully configurable COTS application.

5 Things IQ Can Do Besides Mail (Part 1)

Here are 5 examples of the ways IQ is meeting the needs of government offices and agencies across the country.

July 24, 2019

As the leading CRM in the pubic sector, IQ is an extremely flexible tool designed to fit the needs of a variety of government entities. On Capitol Hill, where we serve 65% of the U.S. Congress, IQ is widely known for its use as a correspondence management tool–storing, processing, and responding to countless of pieces of incoming mail from constituents daily. However, IQ also has a large footprint beyond Congress, currently being leveraged across the country in 50% of U.S. Governors' offices and more than 100 federal, state, and local government agencies. Serving this diverse clientele has allowed us to grow from a simple CRM to a comprehensive digital solution that can be customized to fit any organization's individual needs. Here are five examples of how IQ is meeting the needs of other offices or agencies and new ways it may be able to serve yours as well.

Understanding Social Media Analytics

These are the key terms you need to know.

June 27, 2019

It's so easy to get caught up in posting on social media regularly, that we often forget the most important part of maintaining a social media presence: tracking analytics. Although it may sound daunting, monitoring your social media analytics is actually easier than ever thanks to the IQ Social Media Center. Instead of logging into each of your office's social media accounts individually to record and compare analytics, IQ pulls all of that data for you--all you need to know is how to interpret your analytics. So, here are a few terms that every social media manager should know.

How to Generate Newsletter Opt-Ins for Your Office

Secrets to growing and maintaining engaged email lists

June 19, 2019

Have you ever spent hours crafting the perfect email or postal mail campaign only to review the analytics and be disappointed by its performance? Have you ever wondered why your communications efforts aren’t yielding more results? It’s a common problem on Capitol Hill, in the private sector, and everywhere in between. Every leader knows that even the most brilliant communications strategy is only as good as its audience.