Logging a New Opinion
- From the Messages Big Menu, select Opinion under the New column.
- In the Method In field, select the appropriate incoming method (e.g. Telephone, Fax, or US Mail)
- Enter the constituent’s Comments (e.g. Questions on the budget, etc.).
- Type the Name and Address in the appropriate fields and click the Search button.
- Either select an existing Contact or the Add New Contact radio button.
- If appropriate, select an Affiliation(s), Issue(s), Assigned To, Method Out, Form Letter, and/or Batch Name.
- Click the Respond button to create a Pending Message record or click Do not Respond to create a
Closed with No Response Message record.
Once the message information has been saved, the screen will refresh to enter the next opinion.
Printable PDF
- How to Use the Opinion Center.pdf (443.1 KBs)