The #1 CRM designed specifically for Congress

Whether you’re processing casework or connecting with constituents, IQ helps you manage all your public interactions in one centralized database. IQ can also interact and integrate with commonly-used technologies, such as Microsoft Outlook, Facebook, Twitter, Instagram, Eventbrite and Slack.

Everything Your Office Needs, All in One Place


Processing Constituent
Casework
Providing timely resolutions to constituent service requests is one of the most important responsibilities of every Member of Congress. Whether it’s tour requests, flag requests, casework, grant management, help navigating Executive Branch bureaucracy, or academy nominations, IQ organizes each request and guides staff every step of the way—ensuring total accuracy and consistency.

Managing Constituent Communication

IQ provides flexible, intuitive solutions that make it easy to capture, analyze, and respond in bulk or individually to the thousands of incoming messages your office receives every day. By tracking every interaction with your constituents—whether it’s a phone call, voicemail, email, social media message, letter, or in-office visit—every touch point is easily stored and managed securely within IQ.


Scheduling Events & Managing Calendars
From the Member of Congress all the way down to your interns, a reliable scheduling system is a must-have for a productive office dynamic. The optional events application in IQ is designed specifically for House staffers and integrates seamlessly with Microsoft Outlook and Eventbrite®. IQ makes it easy to manage the Member’s schedule, create events, communicate with attendees, assign staff coverage, and manage group schedules.

Constituent Outreach & Engagement Made Easy

Proactive engagement is a crucial component of every successful communication strategy. The IQ outreach application provides an intuitive platform for building custom outbound content, including enewsletters, press releases, surveys, and more.

Much More Than a "Mail Machine"

Reports & Analytics

IQ’s advanced analytics tools give you actionable metrics in real time on inbound and outbound communications, newsletter subscribers, service statuses, staff productivity, event details, legislative activity, and more. Export reports to Excel or PDF, or view data in a heat map broken down by district, county, or zip code.

Legislative Tracking

IQ users also benefit from our proprietary legislative demographic analysis tool, LegiStats. LegiStats is fully integrated into IQ and provides powerful insights into the diverse demographic groups that make up your district’s population.

Social Media

In today’s dynamic communications environment, an active presence on social media is no longer optional for Members of Congress—it’s a must. IQ integrates with leading social platforms, like Facebook, Twitter, Instagram, and YouTube, allowing you to capture, analyze, and respond within IQ.

The Most Dedicated Support Team on Capitol Hill

Our support team, including your account manager, IQ consultant, trainer, and customer service center are here to help troubleshoot both remotely and on-site at your District and Hill offices. We also provide comprehensive online resources for you and your staff to learn IQ, including webinar training, elearning videos, quick reference guides and more. Visit our support section to learn more.


IQ integrates with the applications you already love:

       


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