A Legislative Correspondent handles all things mail. Whether it's emails, letters, or social media messages, these staff members organize the mail, tag the relevant form letter when necessary or identify the need for a custom response, batch the mail, and correct issue codes. Although the volume of mail depends on the office, IQ has the tools to address every Legislative Correspondent's mail needs. Watch eLearning videos we've handpicked for this role.
Manage Incoming Mail
Whether postal mail, email, web form submissions, faxes, or social media messages, IQ can automatically separate incoming individual messages from mass advocacy outreach. Staffers can easily batch messages with similar content and assign responses to send auto-replies to certain messages using an approved form letter.
Managing Advocacy Mail
Build Form Letters
Co-Edit Form Letters
Enter an Opinion
Easily configure the IQ home screen to display the tiles relevant to your position, such as the active batches, messages, and the ready-to-send tiles. The ready-to-send tile shows users the mail that is ready to be emailed and printed without having to manually review each batch. The messages tile can be configured to show the amount of unread individual write-ins versus campaign. And the active batches tile shows all of the mail that is currently batched and needs to be responded to.