IQ is the most comprehensive CRM in government offices and its users are often surprised by its capabilities. Here are few examples of IQ capabilities that our customers appreciate using to streamline their work.
I didn't know I could insert macros in my IQ correspondence!
"That's right! Macros (sometimes called fill-ins) can be used all around the platform to personalize data points so they're specific to the individual. You can use macros in newsletters, casework correspondence and even postal mail correspondence!" - Mohammad Ghaznavi
I didn't know IQ could do A/B testing with my newsletter!
"Correct! IQ is the only CRM on the Hill with true outbound email automation. A/B testing lets you create two different versions of the same eNewsletter and then test them for a period of time with a subsection of your audience. IQ then determines which eNewsletter performs better and then sends the better version to the rest of your audience!" -Trinh Nguyen
I didn't know IQ could be configured to automatically send email responses!
I didn't know I could send letters from IQ using my own "from" address!
Right! Sometimes it makes more sense to send correspondence out of IQ using your personal email address as the sender rather than a generic office account. IQ makes it easy to toggle between "from" accounts, allowing you to add an extra layer of personalization as needed." - Zara Azizian
I didn't know I could track the financial savings my office has provided the district through our work!
I didn't know IQ could automatically send reports to my inbox!
"Yes, our clients love this! IQ can easily be configured to send you both custom and standard reports on a recurring basis of your choosing. This makes it easy to stay on top of what's going on in your office and provide extra value to the boss without having to manually pull the reports every time." - Alex Flynn