For nearly two decades, we have conducted an annual customer satisfaction survey in efforts to maintain our relative strength in the marketplace. Howard Langston, Division Manager, discusses how we measure customer satisfaction and this year's results.
We stood up a high-profile, high-visibility office in less than 48 hours. How did we do it? Hint: it wasn't just good luck. Learn about how we used our experience, institutional knowledge and talent to deliver a win to a major figure in the House.